Privacy Policy
Last updated: May 4, 2026
Who We Are
ClearbrookHome Research Group Inc. operates the website clearbrookhome.org. Our registered address is 1166 Alberni Street, Suite 500, Vancouver, BC V6E 3Z3, Canada. Questions about this policy can be directed to info@clearbrookhome.org.
What Data We Collect
Information You Provide
When you submit the contact form on this site, we collect your name, phone number, and email address. This information is used solely to respond to your inquiry and is not shared with third parties for marketing purposes.
Automatically Collected Data
Like most websites, this site collects basic server log data when you access pages, including your IP address, browser type, referring URL, and pages visited. This data is retained for up to 90 days for security and operational purposes and is not linked to personally identifiable information.
Cookies
This site uses a single functional cookie to store your cookie consent preference. No third-party advertising or tracking cookies are set. If you reject the cookie consent prompt, only that preference is stored locally in your browser using localStorage — no data is sent to any server.
How We Use Information
Information submitted through the contact form is used only to respond to your inquiry. Server log data is used for website security monitoring and troubleshooting. We do not sell, rent, or share personal information with any third parties for commercial purposes.
Data Retention
Contact form submissions are retained for up to 24 months or until you request deletion, whichever comes first. Server logs are retained for 90 days. Cookie preference data is stored locally in your browser and can be cleared by you at any time through your browser settings.
Your Rights Under PIPEDA
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, and request deletion of personal information we hold about you. To exercise these rights, contact us at info@clearbrookhome.org or by mail at the address above.
External Links
This site links to external resources including Natural Resources Canada, CMHC, and Passive House Canada. These sites operate under their own privacy policies. We are not responsible for the privacy practices of external websites.
Changes to This Policy
This policy may be updated periodically. The date at the top of this page reflects the most recent revision. Continued use of the site after a policy update constitutes acceptance of the revised terms.
Contact
For privacy-related questions, reach us at info@clearbrookhome.org or call +1 (604) 632-0198 during business hours, Monday–Friday, 9 am–5 pm Pacific Time.